Our Method

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Assess

We start by taking a good look at your computer network with you to provide a clear service proposal based on your needs.

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Optimize

We thoroughly clean up and document your computer network so that we can manage and support it efficiently.

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Support & Manage

We install our remote support software and take over responsibility for managing your computer infrastructure.

Benefits

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Single Point of Service

Dealing with your internet, email, web hosting, and software vendors can feel like an unpleasant game of ping pong. At BD Consulting Limited, everything is our problem. If an issue is outside of our control, we'll deal with your technical vendors on your behalf.

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Affordable Expertise

By sharing our team of experts you get your very own IT department at a fraction of the cost of hiring internal resources; gaining access to higher levels of expertise.

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Reduced Downtime

On-call computer support companies increase their profit when your network breaks. Our business model, based on a flat monthly fee, ensures that we work extra hard to maintain your systems and prevent issues before they occur.

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Improved Productivity

We will help you make your business more competitive and efficient by using technology the right way.

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Peace of Mind

Who has access to your confidential documents? Are your backups even working? What happens in case of fire or theft? Let us worry for you; start catching up on that sleep you've heard so much about.

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More Free Time

You have better things to do than managing your computer systems. You can stay in control of cost and direction; we'll sweat the tech details.

Features

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Fast Support

You and your team get access to our friendly and knowledgeable support desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts.

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Your Own IT Director

Your director will assist you with issues that fall outside the scope of support such as strategic planning, vendor relationships, equipment purchases, and special projects.

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Proactive Maintenance

We've automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life. We'll also keep your software and operating systems up to date to ensure optimal security, stability, and performance.

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24/7 Monitoring

We keep an eye on your systems at all times and provide a fast response to all types of incidents. Our experienced system engineers handle those issues as part of your support plan.

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Obsessive Backups

We provide and manage a complete backup and disaster recovery solution with multiple levels of redundancy so that you never lose an important file again.

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Integrated Security

We manage your anti-spam, VPN, anti-virus, firewalls, and WiFi to keep your network secure without getting in your way.

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Documentation & Asset Management

We'll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licenses, and software vendors.

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Projects

Our team of experts is at your disposal to plan and execute your projects — big or small.

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Compliance Evaluation

We're multilingual, we speak tech, PCI, HIPAA, NIST 800-171, and SOX. We can help evaluate your computer network for compliance.

Options

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Cloud Email and Office 365

Office 365 provides powerful email features, contact management, calendar sharing, mobile device sync, and other great features. We also offer POP/IMAP mail-only services.

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VoIP Services

Voice over IP has become the standard among office voice/phone solutions offering lower cost of ownership and more features than traditional phone systems.

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Co-Managed IT Services

We can complement your existing IT team by providing governance, service desk, system & network administration, monitoring, and project consulting as independent services.